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Network Engineer

Circle IT | Network Engineer

Are you an IT Networking professional looking for a new and exciting challenge? Does the opportunity within a dynamic environment with the latest, cutting edge technology for an ambitious and multi award winning IT Solutions company excite you? Then look no further…

We have an opportunity for a driven, customer focused IT Networking professional, who is passionate about technology to join our project delivery team as a Network Engineer.

Our Network Engineers form an integral part of our Technical Delivery and Projects Team and are responsible for working as part of a wider project and technical delivery team to carry-out cutting edge networking implementations for our large and growing customer base.   Our Network Engineers are also responsible for supporting the company’s network support operations centre service as required, ensuring that our customers are kept informed about matters relating to their network (as required), responding to inbound telephone calls, emails and service requests.  

Our Network Engineers are expected to travel. The role has a large element of travel across the UK and working outside of the office for extended periods is expected.  

Our Network Engineers are individuals who possess strong customer service skills and mind set, with a demonstrated IT project network (and support) background.   The Network Engineer is also expected to support some Service Desk’s escalations with multi-user issues as required to ensure we are providing our customers with an effective IT support and managed service.  

A full job description is available by request, careers@circleit.co.uk. 

The guideline salary for this role is between £30k-£40k per annum + company benefits, but will be dependent on experience.

Role requirements

Qualification, Experience & Skills

Essential

  • Experience of working in an IT networking project/support role within a professional or corporate environment.
  • Experience of delivering excellent customer service.
  • Experience of working to strict SLAs and exposure to SLA management.
  • Experience of working in a fast paced environment
  • Full UK driving license.

Desirable

  • An understanding and appreciation of Windows Server, Virtualisation and Storage technologies.

Skills (including technical)

  • CCNA qualification or equivalent demonstrable experience;
  • Layer 1- Understanding of fibre optic cabling, constraints, technologies, grades, distances, applications, inc. OM1,2,3,4 SM1,SM2, 850nm - 1510nm technologies;
  • Switching- L2, STP, MSTP, RSTP, PVST, 802.3ad, 802.3aq, 802.1x, Ether channelling, Port Channels.  
  • Routing- HSRP / VRRP, IPv4
  • Wireless infrastructure-Controllers, Autonomous and Lightweight APs
  • Excellent customer service and communication skills.
  • Excellent customer engagement skills - telephone, email and face-to-face.
  • Strong prioritisation, configuration, installation and troubleshooting skills.
  •  Able to work unsupervised, with effective time management skills.
  • Be willing to travel and work away for extended periods, large element of the role based out of the office
  • Approach- Proactive, dynamic, enthusiastic, customer focused
  • Eager to learn, develop and to share knowledge with others
  • Highly motivated and passionate about providing excellent customer service
  • Strong team work ethic
  • Work and behave in-line with Circle IT’s Values- Leadership, Agility & Energy, Quality & Dedication, Passion & Innovation, Support & Respect

Apply

To apply for this roles, please upload your CV below or email careers@circleit.co.uk quoting the vacancy you are applying for in the subject title. 

 

Should you not hear back from us within three weeks of submitting your application, we would like to thank you for taking an interest in working at Circle IT and confirm that you were not successful at this time.  

Please note: Strictly no recruitment agencies