Trying to maintain, protect and manage your IT hardware is a tough job, especially when internal resources for the task are often limited. Through our comprehensive systems management and monitoring services, Circle IT enables businesses to avoid downtime, realise asset efficiencies and decrease their cost of ownership.

Proactive management, taking control of your systems
This provides real-time insight into assets and automates critical life cycle management processes such as inventory, deployment, patch management, maintenance and migration. This helps standardise your IT environment, which is critical for streamlining system support and mitigating security-related risks. Our management solution includes a full systems hardware and software inventory and complete hardware warranty management, taking away the headache of hardware failure and delivering efficient and effective use of your businesses assets.

Proactive monitoring, staying one step ahead
This service enables us to keep complete of track of what’s happening to your entire infrastructure (Servers, PC's, switches, routers, firewalls, and printers, basically anything on your network) which means we can intelligently react to potential issues before they occur to maximize systems uptime. With this software we are able to react to any failures of any part of the device but more importantly we can run reports and analyse to determine potential issues and head them off before they occur. Instead of merely indicating whether a device is working or failed, our system reports more granular information. We can easily see whether a device is normal, failed, nearing failure, miss-configured, disconnected, reporting stale data or not reporting data at all. This allows us to assess and repair network problems more quickly.

Maintaining your systems without disruption
Rapid fault resolution from our team of dedicated support engineers, combined with our systems monitoring services ensures potential failures are addressed before any business impact. Our remote support infrastructure allows us to diagnose and resolve issues without interrupting your access to the PC, with this we have the ability to chat and transfer files, manipulate the registry, run a command prompt, remote reboot and of course we can take control of the PC with secure desktop management. Many of the standard issues are resolved immediately using pre defined scripts which are written and managed by our engineers based upon experience of our customers systems.

Contact Circle IT for more information